Accessibility Statement

This accessibility statement applies to the Health Maps Wales website:

This website is run by Digital Health and Care Wales, Information Services team. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We have also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

Version 1, published 09/2021

We know some parts of this website are not fully accessible:

  • The text does not always reflow into a single column when you change the size of the browser window or zoom in
  • Parts of some pages may not work well with assistive technologies such as screen readers
  • Many chart legends use colour alone to identify data values within the chart
  • Some menus are not fully accessible
  • Some links do not have accessible descriptions
  • Some pages contain text that has poor colour contrast
  • Some pages are not fully usable with the keyboard
Feedback and contact information 

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact and we will pass your request onto the relevant team. We will consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems no listed on this page or think we are not meeting accessibility requirements, please contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (websites and mobile applications) (No.2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical details about this website’s accessibility

The Information Services team is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance Statement 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.   

Non-accessible content 

The content listed below is non-accessible for the following reasons. 

Non-compliance with the accessibility regulations 

Version 1, published 08/09/2021 

Whilst we endeavour to meet ‘WCAG 2.1 AA’ we currently have the following non-compliance issues:

  •  Some menus and parts of some pages are marked up in a way that may make them confusing when accessed using Assistive Technologies.  This fails WCAG 2.1 success criterion 4.1.2 Name, Role, Value Level A 
  • Some text does not have enough contrast with its background. This fails WCAG 2.1 success criterion 1.4.3 Contrast (Minimum) Level AA.  
  • Headings on some pages are not in a logical nested order. This fails WCAG 2.1 success criterion 1.3.1 Info and Relationships Level A 
  • Some parts of some pages are not fully usable with the keyboard. This fails WCAG 2.1 success criterion 2.1.1 Keyboard Level A 
  • Some elements have an illogical focus order.  This fails WCAG 2.1 success criterion 2.4.3 Focus Order Level A 
Disproportionate burden 

The Information Services team are committed to meeting the needs of users across all of our websites and therefore do not claim this to be burdensome.

However, some sections of the website may contain links to documents that are non-compliant and have been produced since September 2018. In these cases, we will provide contact details wherever possible.  As documentation is renewed in the future, we will ensure digital accessibility is considered.

Currently, these sections are listed as below: (and subject to change). 

  • Reports which may contain complex reporting/statistical data
  • Publications linked from our Freedom of Information pages – including disclosure logs
  • Publications which may have been professionally produced since September 2018 which would have to be fixed by a third party. 

Navigation and accessing information 

  • It is not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content. 
  • It is not possible for users to change text size without some of the content overlapping. 
Content that is not within the scope of the accessibility regulations  

PDFs and other documents 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services.  However, we will endeavour to make any new PDFs or Word documents accessible wherever possible. 

What we are doing to improve accessibility 

We currently do not have an accessibility roadmap, which shows how and when we plan to improve accessibility on this website, however, this will be available by the end of December 2021.

Preparation of this accessibility statement 

This statement was prepared in September 2021. It will be reviewed in September 2021. 

This website was last tested in September 2020. The test was carried out in-house by the Information Services team, Digital Health and Care Wales.